Shipping policy

At DOSCH, we aim to deliver your favorite fragrances safely and on time. Please read our shipping policy carefully to understand how we handle orders, shipping timelines, and delivery.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or holidays will be processed the next working day.

  • You will receive an order confirmation and tracking details via email/SMS once your package is shipped.

Delivery Timelines

  • Metro Cities: 3–5 business days

  • Other Locations: 5–7 business days

  • Remote Areas: May take slightly longer depending on location and courier availability

Please note: Delivery timelines may vary due to unforeseen factors like weather conditions, courier delays, or festivals.

Shipping Charges

  • We offer Free Shipping on all prepaid orders across India.

  • For Cash on Delivery (COD) orders, a small service fee may apply and will be mentioned during checkout.

Serviceable Areas

We currently ship across India only. For international shipping inquiries, please contact our support team.

Order Tracking

You will receive a tracking link via email or SMS once your order is dispatched. You can use this link to track your order in real time.

Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us within 48 hours of delivery with photos and an unboxing video for quick assistance.